Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your use of the PetGo mobile application and website operated by PETGO LIFE LIMITED ("PetGo", "we", "us", or "our").

Acceptance of Terms

By accessing or using PetGo, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Use of Service

PetGo provides a platform for pet care management, including health record tracking, appointment scheduling, and communication tools. You must be at least 18 years old to use our services. You are responsible for maintaining the accuracy of information you provide.

User Accounts

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.

Medical Disclaimer

PetGo is not a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of a qualified veterinary professional with any questions regarding your pet's health.

Limitation of Liability

To the maximum extent permitted by law, PetGo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

PETGO LIFE LIMITED, Unit 6, 12 Pepper Street, London, E14 9RP. Email: [email protected]